Terms of Service
of Groeger Beauty GmbH for online orders
§ 1 General
For the business relationship between us, Groeger Beauty GmbH, and the customer, our general terms and conditions apply exclusively in the version valid at the time of the order.
§ 2 Conclusion of the contract and withdrawal
The offer of the presented goods is subject to change and non-binding. The purchase contract is concluded when we confirm the order or declare acceptance of the order by delivering the goods. In the event of errors on the website, we are entitled to withdraw.
The order may only be placed by persons of legal age. By clicking on the “Buy” button, the customer submits a binding offer that is subject to payment.
§ 3 right of withdrawal
1. If you are a consumer, you have the following right of withdrawal:
Start: cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
In order to exercise your right of withdrawal, you must contact us
Groeger Beauty GmbH
Brunnenstrasse 16
85622 Feldkirchen
Phone: 089 95835757
Email: annett.groeger@groeger-beauty.de
by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
End of revocation
2. Right of withdrawal for digital content
The right of withdrawal expires in accordance with Section 356 (5) of the German Civil Code for “digital content” as soon as it has been made available in digital form.
3. The right of withdrawal does not apply to goods that are unsuitable for return for reasons of health protection and hygiene if their seal has been removed.
4. If you as a consumer make use of your right of withdrawal, you have to bear the direct costs of returning the goods.
5. The acceptance of returned goods to the above address does not imply recognition of your complaints.
§ 4 delivery
The delivery will be made to the delivery address you provided. Deliveries are only possible to addresses within Germany.
The delivery time is up to 5 working days from receipt of payment. In the event of delivery delays, we will inform you immediately by email or telephone.
From an order value of EUR 50.00, delivery is free of charge. For orders of less than EUR 50.00, a shipping fee of EUR 5.90 per order will be charged.
§ 5 terms of payment
Payment of the purchase price is due immediately upon conclusion of the contract. The customer can pay the purchase price via PayPal (credit card / direct debit) and bank transfer.
In the event of default in payment, we are entitled to demand the statutory default interest and in the event of higher proven damage caused by default, we are entitled to claim this.
§ 6 retention of title
The delivered goods remain the property of Groeger Beauty GmbH until they have been paid for in full.
§ 7 prices
The prices at the time of the order apply. All prices are final prices in euros and include the statutory value added tax.
§ 8 Warranty for Defects and Liability
The statutory warranty obligations apply. Visible material and transport must be reported to us immediately after delivery of the goods.
§ 9 data protection
The personal data provided by the customer (such as name, address, or email address) are collected and treated in accordance with the provisions of German data protection law. The beauty2eat shop uses the data for business relationships with the customer / buyer. The change or deletion of personal data is possible at any time by email to annett.groeger@groeger-beauty.de. Further information can be found under the menu item data protection.
§ 10 Severability Clause
Should one of these regulations be ineffective, the effectiveness of the remaining regulations is not affected. The ineffective clause is replaced by a legally permissible regulation that comes closest to this in economic terms.
Alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution, which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.